FULL TERMS & CONDITIONS – NORMAL MYSTERY HOLIDAY BAG

 

 


Enim ad minim veniam

These Competition Rules relate to L'Oréal Paris Mystery Holiday Bag Campaign and is run by:

 

L’Oréal Danmark A/S
Havneholmen 25
1561 København V
CVR-no.: 70710218
(hereinafter referred to as “L’Oréal”).

Any inquiry related to the competition may be directed to L’Oréal on email [email protected]

HOW TO PARTICIPATE

Eligibility: To enter the competition, you must have residence in Denmark, and you must be at least 18 years old. By entering the competition, you accept these Competition Rules.

Employees of L’Oréal [including employees of its advertising- and promotional agencies, affiliated and related companies,] and members of the immediate family and household of such employees cannot participate in the competition.

How to enter: You enter the competition by:

You enter the competition by purchasing a L’Oréal Paris "Mystery Holiday Bag" at participating retail locations of Normal in Denmark.

  1. Purchase a L’Oréal Paris Mystery Holiday Bag during the promotion period.
  2. Open your Mystery Holiday Bag.
  3. If your bag contains a "Golden Ticket" (den gyldne billet), you have won the grand prize!
  4. Follow the redemption instructions printed on the Golden Ticket to claim your prize.

The dates for participation: from November 17, 2026, to December 28, 2026, or until stock is finished (whichever comes first).

THE WINNER

This is a "Golden Ticket" instant-win competition. Winners are determined instantly upon opening a purchased L’Oréal Paris Mystery Holiday Bag that contains a winning Golden Ticket. The distribution of Golden Tickets among the total produced stock of Mystery Holiday Bags is completely random.

The winner will be notified instantly via the Golden Ticket found inside their bag. In addition, the winner will be announced, and name will be publicly announced in following website linkwith first and last name at the latest on 30th December 2026.

THE PRIZE

The prize consists of one (1) single "Golden Ticket" which entitles the winner to a trip for two (2) people to Paris, France. The prize includes round-trip economy class flights (Copenhagen–Paris / Paris–Copenhagen) operated by Transavia, and two (2) nights of accommodation in a 4-star hotel in Paris. The approximate total value of the prize is 15,000 DKK.

Important Conditions:

  • Travel Details: All travel and accommodation are subject to availability and specific blackout dates (e.g., major holidays and peak seasons).
  • Booking: The winner must provide all required travel details to L’Oréal no later than – 30 days prior to desired travel date, and the trip must be booked no later than June 30, 2027.
  • Flights: Flights are non-flexible and subject to the terms and conditions set forth by the airline carrier (Transavia) as detailed in the passenger ticket contract. No refund or compensation will be made by L’Oréal in the event of flight cancellation or delay.
  • Exclusions: The prize covers only the items explicitly listed above. All expenses and incidental travel costs not expressly stated—including, but not limited to, taxes, meals, beverages, ground transportation, travel insurance, and personal spending—are the sole responsibility of the winner.

L’Oréal reserves the right to request identification prior to prize remittance. 

GENERAL TERMS AND CONDITIONS

Entry and Eligibility
  1. Verification and Communication: If a participant finds a "Golden Ticket," they must contact L’Oréal via [email protected] by 30th of December 2026 to claim the prize. L’Oréal is not responsible for any prize claims that are lost, delayed, or unsuccessful due to incomplete, incorrect, or illegible contact information provided by the claimant.
  2. To claim the prize, the winner must contact L’Oréal at [email protected] no later than 30th December 2026 and provide the following:

    Verification Rights: L’Oréal reserves the right to request the original physical Golden Ticket for final validation. Participants are responsible for ensuring all information provided is accurate. If the information provided is found to be false, misleading, if the ticket is deemed invalid or tampered with, or if the winner cannot produce the original physical ticket upon request, the claim will be rejected, and the participant will be disqualified.

    • A clear, high-resolution photograph of the Golden Ticket.
    • The unique identification number clearly visible on the ticket.
  3. One Prize per Person: The prize is limited to one per person. Any attempt to claim multiple prizes, or to claim a prize using fraudulent, altered, or forged documentation, will result in immediate disqualification.
Prize and Disqualification
  1. Prizes are as stated above, they are not transferable and there are no alternative prizes or cash substitutes. L’Oréal reserves the right to substitute a prize of equal or greater value in the event that the selected prize is unavailable for any reason whatsoever.
  2. A winner forfeits his/her prize and L’Oréal reserves the right to find an alternative winner if:
    1. Within 30 days of being notified by L’Oréal, a winner does not respond or does not provide their full name and relevant details (if applicable, details for the prize to be dispatched to in the eligible country of residence);
    2. The winner fails to provide the required validation code or proof of age;
    3. A prize is rejected or returned undeliverable; or
    4. An entry is invalid or an entrant is disqualified or in breach of these Competition Rules.
  3. L’Oréal reserves the right to disqualify an entrant or winner that, in its absolute discretion, could bring L’Oréal into disrepute, or in case of breach of these Competition Rules.
Personal Data
  1. The personal data you provide along with your contribution will be processed for the purpose of managing this competition. L’Oréal is the data controller for the personal information you provide in relation to the competition.
  2. The legal basis for such processing is the agreement entered into with L’Oréal through your contribution to the competition. The L’Oréal Paris Nordic Marketing team will have access to your personal data. You will not be able to participate in the competition if the required personal data is not provided.

    Your personal data will be kept as long as needed for the purpose of administrating the competition. When the personal information is not needed anymore for this purpose or for any legal requirement, we will delete your data from our systems in accordance with internal procedures.

    We may contact you by email, telephone, SMS, or other relevant means in relation to the promotion, but we will not use your information for marketing communication unless you provide L’Oréal with explicit consent.

    You have the right at any time to request access to and rectification of your personal data by contacting us at [email protected] or [email protected].

    For further information please see our Privacy Policy: https://www.lorealparis.dk/beskyttelse-af-persondata .

Transfer of Rights
  1. By entering the competition you transfer any copyright and other intellectual property rights existing in the submitted contribution to L’Oréal. L’Oréal shall have the right, without any further compensation or notice, to publish all or part of the contributed material and the name of the winner(s) on L’Oréal websites or on social media, as well as more generally shall have the right to use the submitted contribution for marketing, advertising or informational purposes in connection with this competition, in any media or format.
Other Terms and Conditions
  1. The winner[s] may be subject to payment of income tax, and it is the sole responsibility of the winner[s] to report any such income tax to the tax authorities.
  2. L’Oréal will not be liable to anybody because of or relating to participation in this competition, any cancellation of the competition or otherwise.
  3. L’Oréal reserves the right to amend any of these Competition Rules, or suspend or cancel the competition, at any time before, during and after the competition period.